Terms and Conditions

GENERAL TERMS AND CONDITIONS FOR HOTEL SPIRGARTEN

For seminars-, events, theatre events and hotel reservations

1. Subject of Contract
These General Terms and Conditions govern the legal relationship between you and the Hotel Spirgarten. The reservation/order confirmation or the offer signed by you for confirmation serves as the basis.

2. Option Date
ption dates (offers, order confirmations, etc.) are binding for both parties. The Hotel Spirgarten may automatically dispose of the reserved premises/rooms after expiry of the option period.

3. Number of Participants
hank you for informing us of the binding number of persons as early as possible. The number of persons registered up to 5 working days before the event (events without room bookings) is binding. For banquets for more than 300 people, the definitive number of people must be notified 14 working days in advance.

4. Cancellations
f the reservation is cancelled in full, the following services will be charged plus a processing fee of CHF 100.00:
Events in the «Europasaal» (including room combinations that include the Europasaal):
• Cancellation 150 - 0 days before the event 100% of the confirmed service
All other events:
• Cancellation 14 - 0 days before the event 100% of the confirmed service
• Cancellation 30 - 15 days before the event 75% of the confirmed service
• Cancellation 60 - 31 days before the event 25% of the confirmed service
The resulting liability for damages includes the hire charges, technical infrastructure, food and beverages and third-party services. If no services have been agreed, we will charge the percentages listed above, based on CHF 45.00 per person for aperitifs and CHF 80.00 per person for banquet and seminar events.

4.1. Displacements
n the event that an equivalent event is held again within 6 months of the cancellation, 25% of the cancellation costs will be credited to the customer towards the newly booked event costs (subject to availability of rooms). No-shows or discounted bookings are excluded from this regulation.

4.2. Cancellation of hotel reservations
If you have reserved a room without having guaranteed the reservation by means of an advance payment, a credit card or a company with a Swiss address, we will keep the room available for you until 4 p.m. on the day of arrival. If you have not checked in by 4.00 p.m., the Hotel Spirgarten can automatically dispose of the room.
If your reservation is guaranteed and you are unable to use the reserved service, please cancel your reservation by 4 p.m. on the day of arrival at the latest (direct bookings). In the event of late cancellation, no-show or late arrival, the first night of your reservation will be charged at 100% of the agreed room rate.
In the event of early departure, the hotel must be notified by 8.00 pm the evening before at the latest. Departure must take place by 12.00 noon.
For reservations via online booking engines (e.g. booking.com, hrs.com, expedia.com etc.), the respective reservation and cancellation conditions of the booking platforms apply.
For group reservations (4 rooms or more) the following cancellation conditions apply:
• Cancellation 0 - 7 days before arrival 100% of the lost room revenue
• Cancellation 14 - 8 days before arrival 75% of the lost room revenue
• Cancellation 30 - 15 days before arrival 30% of the lost room revenue

5. Payment modalities
he Hotel Spirgarten may request a 100% advance payment or partial payment for event, banquet and/or room reservations.
For weddings and large private events, we require 2 advance payments. The first payment of CHF 3,000.00 is due with the signed reconfirmation. This advance payment is considered a definitive reservation and is non-refundable. The second advance payment will be invoiced 2 months before the event and also corresponds to 80% of the agreed service less the first advance payment of CHF 3,000.00.
For concerts and cultural events, we require an advance payment of 100% of all confirmed services (advance payment for technical equipment and room hire) up to 4 months before the start of the event.

5.1 Sending invoices
or administrative reasons, we do not send invoices abroad. For organisers abroad, we require an advance payment of 100% of all agreed costs up to 4 months before the start of the event.

6. Personnel cost surcharge
or events that last longer than midnight, we charge a staff surcharge per hour or part thereof and a flat rate of CHF 500.00 for the extension until 2.00 a.m. at the latest.

7. Liability / Responsibilities
he organiser shall be liable to the Hotel Spirgarten in all cases for all damage caused to rooms, facilities, furniture and surroundings by the organiser or its assistants or participants.

7.1. Damages
Decorations and candles may not be placed on the tables without a base. Posters may not be put up anywhere in the building and no wall decorations may be affixed (neither with adhesive tape, liquid glue and/or drawing pins). Any additional costs for special cleaning will be charged to the organiser.

7.2. Safety regulations
or free nights, concerts and other large events, the organiser/tenant is responsible for ensuring that no more people are admitted than the capacity of the rented room. The maximum numbers stated by the Hotel Spirgarten on the seating plans are binding. The organiser/tenant is responsible for ensuring that guests leave the event in compliance with the night's rest and the associated statutory regulations.

7.3. Noise emissions
he tenant must be aware of the generally applicable noise protection regulations. Handling in accordance with the Swiss Federal Council's Ordinance on the Protection of the Public at Events from Noise and Laser Beams Hazardous to Health (SLV). Concerts/events can reach the average value of 100 dB. The organiser is responsible for providing visitors with the appropriate hearing protection in accordance with legal requirements.

7.4. Fire alarm
The tenant is liable for the costs of incorrectly triggered fire alarms. Fire shows are strictly prohibited on the entire site.

7.5. Fireworks
The use of fireworks, sky lanterns or similar objects is prohibited on the entire hotel premises.

7.6. Event insurance
The tenant is obliged to take out event insurance. The Hotel Spirgarten may check this on request.

7.7. Loss of objects
The Hotel Spirgarten is not liable for the loss of items left behind by the organisers and lost.

7.8. Event content
We do not accept events with racist, discriminatory or other content that violate human rights in any way and/or have the potential for violence. We reserve the right to cancel events in advance or during operation if we become aware of any disregard of this requirement. At our request, the organiser must be able to present the security plan for the planned event. If this does not meet our standards, we reserve the right to cancel the event.

8. Further provisions
8.1. Use of the stage and adjoining rooms
urther provisions the stage and its adjoining rooms may only be used in the presence of the stage technician. This applies to set-up and dismantling, rehearsals and during performances.
The stage equipment and its lighting and technical aids may only be operated by the stage technician. His instructions must be followed. The hirer/organiser shall be liable for any accidents and damage resulting from failure to comply with these regulations. The stage technician will be provided by our technical partner and invoiced to the organiser.

8.2. Offer and price change
ffers and prices are subject to change. For wines, the price published at the time of the event (wine list) applies, as vintage and price changes can occur at short notice. All prices include the statutory value added tax.

8.3. Negotiating partner
The negotiating partner vis-à-vis the Hotel Spirgarten is listed in the contract as "tenant" or "organizer".

8.4. Copyright fees
The organiser / tenant of our seminar, event and theatre premises acknowledges that any copyright fees that arise and may arise from his event are to be compensated solely by him (e.g. SUISA).

8.5. Applicable law, place of jurisdiction
wiss law shall apply to the legal relationship between the organiser/tenant and the Hotel Spirgarten. The invalidity of individual provisions of the contractual relationship shall not render the entire contract invalid. Zurich is agreed as the place of jurisdiction, whereby the Hotel Spirgarten is at liberty to take legal action at the domicile of the defendant.

Friday, 30th of May 2025